Order processing automation
Orders that enter themselves
Your customers order by e-mail, PDF, WhatsApp, phone or the webshop. We make sure all those orders are recognised, checked and entered into your ERP automatically — your team only looks at the exceptions.
30 minutes · free advice report · no obligation
Sound familiar?
Order entry costs more than you think
Every order someone retypes costs time and is a chance for an error.
Retyping, every day
Someone enters orders from the mailbox, PDF attachments and WhatsApp into the ERP by hand — line by line.
Orders are read automatically and created as orders in your ERP.
Typos and wrong items
A wrong item number or quantity only shows up at picking or when the customer calls.
Items are matched against your own item data and the customer’s history; doubtful cases go to a colleague.
Monday peaks
After the weekend the inbox is full and everything runs late, while the truck leaves at 2 pm.
Orders are processed the moment they arrive — at 6 am or on Sunday evening too.
AI sales agent
Ordering via WhatsApp, processed in seconds
A customer messages "8 boxes of tomatoes and 5 crates of cucumber". The agent instantly recognises who it is, understands the order, pulls the right customer prices and live stock from your ERP, confirms and pushes the order through — without anyone having to step in.
The same approach works for e-mail and PDF orders: the order is read, checked and prepared.
- Customer recognition by number, e-mail or customer code
- Live customer prices and stock from your ERP
- WhatsApp, e-mail, PDF and webshop in one flow
- Order created directly in your system
Visionhost sales agent
● online · recognises customer
One flow for every channel
From inbox to ERP, with a person for the exceptions
Not every order is standard. That’s why we build in your rules: if a price deviates, an item is unknown or a quantity unusually large, the order goes to a colleague instead of going through automatically.
You stay in control, without having to do everything yourself.
- Deviations in price, quantity or item are flagged
- Overview of all incoming orders per channel
- Works with your existing ERP and webshop
Order_wk24.pdf
8 boxes of tomatoes…
Order W-2291
Visionhost AI
price deviates → sales rep notified
How it works
From purchase to order in four steps
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1
Order arrives
Via WhatsApp, e-mail, PDF attachment or webshop — the channel doesn’t matter.
-
2
Read & recognise
AI recognises the customer, items, quantities and delivery date, even from free text.
-
3
Check
Customer prices, stock and your own rules; deviations go to a colleague.
-
4
Order in the ERP
The order is created and confirmed to the customer — ready to pick.
Frequently asked questions
Good to know
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